Key Takeaways
- Smartsheet is an enterprise work management platform with a spreadsheet-like feel.
- AI adds insights, analysis, and tailored solutions without specialist skills.
- It handles projects, portfolios, automation, reporting, and resource planning.
- Strong for teams that think in grids; a robust, enterprise-grade tool.
Smartsheet is a work management platform that feels familiar to anyone comfortable with spreadsheets but scales to run serious projects and portfolios. Used widely across enterprises, it combines grids, automation, dashboards, and reporting — and has layered in AI that surfaces insights and analysis so teams can make sense of their work without needing a data specialist.
What is Smartsheet?
Smartsheet is an intelligent work management platform that lets organizations manage projects, automate workflows, and build solutions at scale. Its spreadsheet-like interface makes it approachable, while its capabilities go well beyond a grid: real-time project and portfolio visibility, workflow automation, resource planning and capacity management, dashboards and reporting, and integrations with 15-plus major enterprise applications like Salesforce, Microsoft, Slack, and Jira. Its AI features provide personalized insights, deeper analysis, and tailored solutions without requiring specialized expertise, aiming to make advanced work management accessible to any team member. Smartsheet is recognized as a leader in collaborative work management and is trusted by enterprises across industries. Pricing is tiered and per user, up to enterprise.
What it does well
- Familiar yet powerful: a spreadsheet feel that scales to real projects.
- AI insights: analysis and tailored recommendations without specialist skills.
- Automation and reporting: workflows, dashboards, and portfolio visibility.
- Enterprise integrations: connects to Salesforce, Microsoft, Slack, and more.
Who it is for
Smartsheet fits teams and enterprises that manage projects, portfolios, and processes and want a platform that is approachable for spreadsheet users but powerful enough for complex, large-scale work — project managers, operations, and cross-functional teams. Its AI helps surface insights for those who are not data experts. Very small teams with simple needs may find lighter tools sufficient, but for organizations managing serious work at scale, Smartsheet is a capable, established choice.
Things to keep in mind
- Its depth is aimed at teams and enterprises, not the simplest personal use.
- AI insights are guidance and improve with well-structured data.
- Costs scale per user, and advanced features sit on higher tiers.
Our verdict
Smartsheet hits a useful sweet spot: familiar enough for spreadsheet users to adopt quickly, yet powerful enough to run projects, portfolios, and automated workflows at enterprise scale. Its AI features make analysis and insights accessible to team members who are not data specialists, which extends its value across an organization. It is aimed at teams rather than the simplest personal tasks, and costs scale per user, but for organizations that want approachable, robust work management with a growing AI layer, Smartsheet is a strong choice.
Frequently asked questions
What is Smartsheet?
Smartsheet is an enterprise work management platform with a spreadsheet-like interface for managing projects, automating workflows, and building solutions at scale, now with AI-powered insights.
What AI features does Smartsheet have?
Its AI delivers personalized insights, deeper analysis, and tailored solutions without requiring specialized expertise, making advanced work management accessible to any team member.
Who is Smartsheet for?
It is for teams and enterprises managing projects, portfolios, and processes who want a platform approachable for spreadsheet users but powerful enough for complex work at scale.
Does Smartsheet integrate with other tools?
Yes. Smartsheet integrates with 15+ major enterprise applications, including Salesforce, Microsoft, Slack, and Jira.
