Freemium
Chaport
Chaport is a freemium AI business and customer support tool for support teams. Our…
26 AI customer support tools we have tested hands-on, including Olark, Salesforce Einstein, Smartsupp, Gladly and Zowie. Use them for chat, ticket routing and help-desk automation. Every review lists pricing, what the free plan includes, pros and cons, and who the tool is best for.
Editor’s picks
Zendesk AIPaid4.8/5
Zendesk AI is a paid AI automation and business tool for support teams. Our review covers what it does, pricing,…
FinFree4.5/5
Fin by Intercom is a free AI customer support tool. Our hands-on review covers features, pricing, pros and cons, and…
IntercomPaid4.5/5
AI-powered customer support platform that automates conversations and helps teams resolve tickets faster.
ZowieFreemium4.5/5
Zowie is a freemium AI customer support tool. Our hands-on review covers features, pricing, pros and cons, and who it…
CrestaPaid4.5/5
Cresta is a paid AI customer support tool. Our hands-on review covers features, pricing, pros and cons, and who it…
All AI Customer Support Tools
Freemium
Crisp
Crisp is a freemium AI business and customer support tool for support teams. Our…
Freemium
Freshdesk Freddy AI
Freshdesk Freddy AI by Freshworks is a freemium AI automation and business tool for…
Paid
Gladly
Gladly is a paid AI business and customer support tool for support teams. Our…
Paid
Help Scout
Help Scout is a paid AI business and customer support tool for support teams.…
Paid
Intercom
AI-powered customer support platform that automates conversations and helps teams resolve tickets faster.
Paid
Intercom Fin
Intercom Fin is a paid AI automation and business tool for support teams. Our…
Freemium
JivoChat
JivoChat is a freemium AI business and customer support tool for support teams. Our…
Paid
Kustomer
Kustomer is a paid AI business and customer support tool for support teams. Our…
Paid
LiveChat
LiveChat is a paid AI business and customer support tool for support teams. Our…
Paid
Olark
Olark is a paid AI business and customer support tool for support teams. Our…
Enterprise
Salesforce Einstein
Salesforce Einstein is an enterprise AI business and customer support tool for business teams.…
Frequently asked questions
How many AI Customer Support Tools have a free plan?
13 of the 26 ai customer support tools listed on this page offer a free plan, free tier, free trial or open-source version. Each review states what the free option includes and where it stops.
What is the top-rated tool in AI Customer Support Tools?
Zendesk AI currently holds our highest editorial rating in this category at 4.8 out of 5. Zendesk AI is a paid AI automation and business tool for support teams. Our review covers what it does, pricing, pros and cons, and who.
How does World of AI Hub review AI Customer Support Tools?
Every tool on this page was reviewed by the World of AI Hub editorial team following our published review methodology. Reviews list pricing on the date of review, pros, cons and who the tool suits. Vendors cannot pay for placement or ratings. How we review AI tools.